Data Controller

The data controller responsible for processing personal data is Torres Eve, who can be contacted by email at contact@palmelatorres.com.

Data Collected

When making a reservation, we collect the following information:

• First and last name

• Email address

• Phone number

• Postal address

• Stay dates

This information is necessary to manage your reservation, contact you to finalize payment, ensure the safety of occupants, and send information about the accommodation. It will not be used for any other purposes and will not be shared with third parties for commercial purposes.

Purpose of Processing

The collected data is used solely to:

• Manage your reservation and confirm your stay

• Send the secure payment link via Stripe

• Ensure the safety of all occupants

• Contact you in case of emergency

Legal Basis

The processing of your data is based on:

• Performance of a contract, to manage your reservation and payment

• Legitimate interest, to contact the client if necessary or in case of emergency

Recipients of the Data

Only the following persons and service providers may access your data:

• Authorized personnel responsible for managing reservations

• The payment provider (Stripe) for secure payment processing

Your data will not be sold or used for commercial purposes without your consent.

Data Retention Period

Data related to your reservation is retained for 6 months after the end of your stay, for management purposes and in case of potential disputes.

Data related to safety or emergency contact is retained only for the time necessary to process the reservation.

Your Rights

In accordance with the GDPR, you have the right to:

• Access your personal data

• Request correction or deletion of your data

• Restrict the processing of your data

• Object to the processing

• Request data portability

To exercise your rights, please contact us by email at contact@palmelatorres.com.

Data Security

Your data is stored securely and is accessible only to authorized persons.
Payments are processed via Stripe, a secure and recognized payment platform.

Cookies

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Policy Updates

This Privacy Policy may be updated from time to time. The most recent version is always available on the website.